Privacy Policy

This Privacy Policy explains how ChainLedger Academy Ltd ("we," "us," or "our") collects, uses, stores, shares, and protects personal data when you visit our website or interact with our services. ChainLedger Academy Ltd is registered in England and Wales (Company No. 14823671) with its registered office at 71 Queen Victoria Street, City of London, EC4V 4AY, United Kingdom. For any privacy-related enquiries, please email [email protected].

We are committed to protecting your privacy and processing your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR). This policy applies to all visitors, regardless of location, and provides additional rights information for users in the European Economic Area (EEA) and United Kingdom.

Changes to this Privacy Policy will be communicated via a homepage banner at least 14 days before taking effect. We encourage you to review this page periodically.

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1. What Data We Collect

We may collect the following categories of personal data depending on how you interact with our website:

• Full name
• Email address
• Phone number (if voluntarily provided via a contact form)
• IP address
• Browser type and version
• Device type and operating system
• Cookies and tracking identifiers
• Usage data (pages visited, time on site, click paths)
• Form submission content (message text, subject line)
• Conversion events (form submissions)

2. Cookie Categories

We divide cookies used on this website into three categories:

2.1 Essential Cookies

Purpose: Core site functionality, security, session management, and storing your cookie consent preferences.

Examples: session_id, csrf_token, cookie_consent_status.

Consent required: No. These cookies are activated automatically as they are strictly necessary for the website to operate.

Retention: Session duration or up to 12 months for preference storage.

2.2 Analytics Cookies

Purpose: Measuring website traffic, user behaviour, and site performance to help us improve content and user experience.

Tools: Google Analytics 4.

Examples: _ga, _ga_XXXXXXX, _gid, _gat.

Consent required: Yes. Analytics cookies are activated only after you accept them through our cookie consent banner.

Retention: Up to 14 months.

2.3 Marketing / Advertising Cookies

Purpose: Remarketing, personalised ad delivery, and conversion tracking.

Consent required: Yes. Marketing cookies are activated only after you explicitly accept them through our cookie consent banner.

Retention: Up to 540 days (Google Ads default).

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3. Marketing Cookies: Detailed Disclosures

Third-party vendors, including Google, use cookies to serve ads based on a user's previous visits to this website and other sites on the internet.

We may work with advertising partners such as Google and Meta to deliver advertisements tailored to your interests across various websites and platforms.

We may use remarketing services to advertise to previous visitors of our website. After visiting our site, you may see our ads on other websites, apps, or platforms you visit.

Advertisements may appear across Google services including YouTube, Gmail, and the Google Display Network.

We use the following tracking technologies on this website:

• Cookies (first-party and third-party)
• Tracking pixels (Google Ads tag / gtag.js, Meta Pixel)
• Device identifiers (browser fingerprint, IP address)
• Conversion event tags

We use conversion tracking to understand which advertisements lead to actions on our website, such as form submissions or page visits. This allows us to measure campaign effectiveness and allocate budget appropriately. Conversion data may be shared with Google Ads and Meta.

Advertising and analytics technologies active on this site:

• Google Ads (gtag.js / Google Tag Manager)
• Google Analytics 4
• Google Remarketing Tag
• Meta Pixel (Facebook / Instagram)

You may opt out of personalised advertising at any time:

• Google Ads Settings: https://adssettings.google.com
• Your Online Choices (EU): https://www.youronlinechoices.eu
• Network Advertising Initiative: https://optout.networkadvertising.org
• Digital Advertising Alliance: https://optout.aboutads.info

Opting out does not remove ads entirely. You will continue to see non-personalised advertisements.

You can manage your cookie preferences at any time by clicking the Manage cookie preferences link, which will open the cookie consent panel where you can accept or reject each category independently.

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4. Consent

Our cookie consent banner offers three options: "Accept All," "Reject Non-Essential," and "Manage Preferences." Analytics and marketing cookies are not activated until you explicitly accept them. Your consent choice is stored in your browser's local storage for 12 months. The banner can be dismissed without accepting; selecting "Reject Non-Essential" means only essential cookies will be active.

By clicking "Accept All Cookies," you consent to the storing of cookies on your device for analytics and advertising purposes, including personalised advertising delivered by Google and Meta. You may withdraw consent at any time through the cookie preferences panel without affecting the lawfulness of processing that occurred before withdrawal.

Users in the European Economic Area and the United Kingdom receive this consent notice in compliance with the General Data Protection Regulation (GDPR) and UK GDPR. Marketing and analytics cookies are activated solely after explicit, informed, freely given consent under GDPR Article 6(1)(a). Consent is recorded with a timestamp and may be audited upon request.

You may withdraw consent at any time by clicking "Manage cookie preferences" in the website footer, or by clearing cookies via your browser settings. Withdrawal does not affect processing that occurred while consent was valid.

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5. Data Sharing with Advertising Partners

We share certain data with advertising partners for campaign delivery and measurement. Recipients and the data categories shared include:

• Google LLC: cookie identifiers, conversion events, anonymised behavioural data, remarketing lists. Governed by Google's Privacy Policy: https://policies.google.com/privacy
• Meta Platforms, Inc.: pixel events, conversion data, custom audiences. Governed by Meta's Data Policy: https://www.facebook.com/privacy/policy

We do not sell personal data. All transfers to Google and Meta operate under Standard Contractual Clauses where applicable. Data is processed for ad targeting and campaign measurement only and is not resold to unaffiliated third parties.

Google and Meta may use this data across their own platforms in accordance with their respective policies. We encourage users to review those policies directly.

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6. Lead Forms and Contact Requests

When you submit a contact form, request information, or register interest in our educational content, we collect the information you provide. This typically includes: full name, email address, phone number (if provided), and your message.

Legal basis: Consent (GDPR Art. 6.1.a) and, where a service relationship exists, performance of a contract (GDPR Art. 6.1.b).

Retention: Form submission data is retained for up to 2 years from the date of submission, unless a longer period is required by applicable law.

You may request deletion of your data at any time by contacting us at [email protected].

A link to this Privacy Policy appears adjacent to every submission button on this site. Submitting a form constitutes acknowledgment of this policy.

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7. Google Services and Advertising

This website uses the following Google services:

• Google Analytics 4: Collects anonymised usage data, device information, and behavioural signals. IP anonymisation is enabled. Data retention is set to 14 months. Users may opt out via the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout
• Google Ads Conversion Tracking: Records when a user completes a defined action (such as a form submission) after clicking one of our ads. This data is used solely for measuring ad campaign performance.
• Google Remarketing: Allows us to show ads to previous visitors across Google's network. Remarketing lists are not created from sensitive data categories (health, finance, religion, sexual orientation).
• Google Tag Manager: Deploys tracking tags on our behalf. No personal data is collected by GTM itself; it acts as a container for the tags listed above.

Google's advertising products are governed by: https://policies.google.com/technologies/ads

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8. Meta Advertising Services

This website uses the Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram. The pixel may record:

• Page views and time on site
• Specific conversion events (form submissions)
• Custom audience membership for retargeting purposes

We do not use the Meta Pixel to collect sensitive personal data, nor to target users based on health status, financial situation, religion, political views, sexual orientation, or any other special-category attribute prohibited under Meta's advertising policies.

Meta acts as an independent data controller for data collected via its Pixel and processed within its own platform. Refer to Meta's Data Policy: https://www.facebook.com/privacy/policy

To manage your ad preferences on Meta platforms, visit: https://www.facebook.com/adpreferences/

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9. Legal Basis for Processing (GDPR Art. 6)

For each data type, we rely on the following legal bases:

• Contact form data: Consent (Art. 6.1.a) and, where applicable, contract performance (Art. 6.1.b).
• Analytics data: Consent (Art. 6.1.a).
• Marketing/remarketing data: Consent (Art. 6.1.a).
• Security and fraud prevention: Legitimate interest (Art. 6.1.f).

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10. Retention Periods

We retain personal data only for as long as necessary to fulfil the purposes described in this policy. Specific retention periods per category:

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11. User Rights (GDPR Articles 15-22)

If you are located in the EEA or UK, you have the following rights:

• Access (Art. 15): Request a copy of data we hold about you.
• Rectification (Art. 16): Correct inaccurate or incomplete data.
• Erasure (Art. 17): Request deletion ("right to be forgotten").
• Restriction (Art. 18): Limit how we process your data.
• Portability (Art. 20): Receive your data in a structured, machine-readable format.
• Objection (Art. 21): Object to processing based on legitimate interest.
• Withdraw consent (Art. 7.3): Revoke consent at any time without penalty.

To exercise any right, email us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with your local supervisory authority:

• EU users: https://edpb.europa.eu
• UK users: https://ico.org.uk

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12. International Data Transfers

Personal data collected through this website may be transferred to and processed in countries outside the European Economic Area, including the United States, where Google LLC and Meta Platforms, Inc. are based.

These transfers are conducted under Standard Contractual Clauses (SCCs) approved by the European Commission, which provide appropriate safeguards for personal data. A copy of the applicable SCCs can be requested by contacting us directly.

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13. Children's Privacy

This website is not directed at individuals under the age of 16. We do not knowingly collect personal data from minors. If we discover that data has been collected from a person under 16 without verifiable parental consent, we will delete it promptly. Contact us at [email protected] if you believe we have received data from a minor.

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14. Prohibited Content Self-Declaration

This website does not promote, sell, or facilitate access to prohibited product or service categories including but not limited to: weapons, controlled substances, counterfeit goods, gambling services (unlicensed), adult content, or services that make misleading health or financial claims. All advertising conducted through Google Ads and Meta Ads complies with the respective platform policies in full.

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15. Landing Page Integrity Statement

The content of this website accurately represents the educational services described. No bait-and-switch practices are employed. The experience delivered to users arriving from paid advertisements is identical to the experience for all other visitors. Cloaking, automatic redirects, and content variation by traffic source are not used on this website.

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16. Contact Information

Data Controller: ChainLedger Academy Ltd

Registered Address: 71 Queen Victoria Street, City of London, EC4V 4AY, United Kingdom

Email: [email protected]

Phone: +44 20 7126 8340

Company Registration: England & Wales, Company No. 14823671

Supervisory Authority: Information Commissioner's Office (ICO), https://ico.org.uk

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